Dekalb County Water is a utility company that provides water and sewer services to residents and businesses in DeKalb County, Georgia, United States. The company operates and maintains a system of water treatment plants, reservoirs, and distribution pipelines to ensure that its customers have access to clean and reliable water. Dekalb County Water also provides sewer services through a network of wastewater treatment facilities and sewer lines. The company is committed to providing high-quality services to its customers while protecting the environment and promoting sustainability. Additionally, Dekalb County Water offers various programs and resources to help customers conserve water and reduce their environmental impact, such as leak detection services, water conservation tips, and educational materials.
In this article you will get to know the step by step proceedure about how to pay Dekalb County Water bills online :
Step 1 : Visit the official website of DeKalb County Water
Step 2 : Click on the “Pay Your Bill” link located at the top right corner of the homepage.
Step 3 : You will be directed to a new page where you can select your payment method. Choose “Pay Online” to proceed.
Step 4 : You will be redirected to the online payment portal. Enter your account number, located on your bill, in the provided field.
Step 5 : Verify that the name and address associated with the account are correct.
Step 6 : Enter the payment amount you wish to make.
Step 7 : Select your preferred payment method – you can pay using a bank account or a credit/debit card. If paying by card, you will be required to enter your card information.
Step 8 : Review the payment details to ensure accuracy, and then click “Submit” to complete the transaction.
Step 9 : Once the payment has been successfully processed, a confirmation page will appear. You may print a copy of this page for your records, if desired.
And that’s it! By following these simple steps, you can easily pay your Dekalb County Water bills online from the comfort of your own home or office. If you encounter any issues or have any questions, be sure to contact the DeKalb County Water customer service team for assistance.
FAQ’s about how to pay Dekalb County Water bills online :
Q: What payment methods are accepted for paying my Dekalb County Water bills online?
A: You can pay your bills online using a bank account or a credit/debit card. Visa, Mastercard, and Discover cards are accepted.
Q: Is there a fee for paying my Dekalb County Water bills online?
A: Yes, there is a convenience fee charged for paying your bills online. The fee amount varies depending on your payment method and the payment amount.
Q: Can I set up automatic payments for my Dekalb County Water bills?
A: Yes, you can set up automatic payments using a bank account. Simply log in to your account on the online payment portal, select “AutoPay” and follow the instructions.
Q: How can I access my account information and payment history?
A: You can view your account information and payment history by logging in to your account on the online payment portal.
Q: What happens if I enter the wrong payment amount or account number?
A: If you enter the wrong payment amount or account number, the payment may be rejected or applied to the wrong account. Be sure to double-check your information before submitting your payment to avoid any errors.
Q: What should I do if I experience technical difficulties when paying my Dekalb County Water bills online?
A: If you experience technical difficulties when paying your bills online, contact the DeKalb County Water customer service team for assistance. They can help you troubleshoot the issue and ensure that your payment is processed correctly.
Q: How long does it take for my payment to be processed?
A: Payments made online are typically processed within 2-3 business days. However, it may take longer depending on the payment method and other factors.
Q: Is it safe to pay my Dekalb County Water bills online?
A: Yes, the online payment portal uses secure encryption technology to protect your personal and financial information. Be sure to keep your login credentials safe and secure to prevent unauthorized access to your account.