If you have an EA account that you no longer wish to use or want to delete all your user data from EA, you can follow a few simple steps to get it done.
Here’s a detailed article on how to delete an EA account and user data:
How to Delete EA Account
Step 1: Go to EA’s Help Center
Visit EA’s help center by typing https://help.ea.com/ into your browser’s address bar.
Step 2: Log In
Log in to your EA account by clicking the “Log In” button at the top right corner of the page. Then, enter your email address and password to access your account.
Step 3: Access Account Settings
After logging in, click on your profile picture at the page’s top right corner. Then, from the drop-down menu, select “Account Settings.”
Step 4: Request Account Deletion
On the Account Settings page, scroll down and click on the “Privacy Settings” tab. Then, under the “Delete Your Account” section, click the “Request Account Deletion” button.
Step 5: Confirm the Deletion Request
A pop-up window will appear, asking you to confirm your deletion request. Click on the “Continue” button to proceed.
Step 6: Check Your Email
EA will send an email to the email address associated with your account. Check your inbox for this email and follow the instructions provided.
Step 7: Delete EA Account
After following the instructions in the email, your EA account will be scheduled for deletion. EA will permanently delete your account after a certain period, usually within a few days.
How to Delete User Data from EA
If you want to delete your user data from EA without deleting your entire account, follow these steps:
Step 1: Contact EA Customer Support
Visit EA’s help center and click on the “Contact Us” button at the page’s top right corner. Next, fill out the form with your information and select the “Delete Data Request” option from the drop-down menu.
Step 2: Provide Verification Information
In the form, provide any necessary verification information, such as your account email, username, and proof of identity.
Step 3: Submit the Request
After providing all necessary information, click the “Submit” button to send your data deletion request to EA.
Step 4: Wait for the Response
EA will review your request and respond within a few days. They may ask for additional information or verification before deleting your data.
Step 5: Confirm Deletion
After EA deletes your user data, they will send a confirmation email to the email address associated with your account. Check your inbox for this email and confirm that your data has been deleted.
Here are some frequently asked questions (FAQs) regarding deleting an EA account and user data:
Q: Can I delete my EA account from the EA website? A: Yes, you can delete your EA account by logging in to your account on the EA website and following the steps outlined above.
Q: Will deleting my EA account also delete my game progress and in-game purchases? A: Yes, deleting your EA account will permanently delete all your game progress and in-game purchases associated with that account. So, back up any important data before deleting your account.
Q: How long does it take to delete an EA account? A: The deletion process may take a few days, depending on the volume of EA processing requests.
Q: Will deleting my user data from EA also delete my EA account? A: No, deleting your user data from EA will only delete your personal information and game preferences, but your EA account will remain active.
Q: Can I recover my deleted EA account or user data? A: No, it cannot be recovered once you delete your EA account or user data.
Q: Do I need to delete my EA account and user data separately? A: If you want to erase your personal information from EA’s servers completely, delete your EA account and submit a separate request to delete your user data.
Deleting your EA account and user data is a straightforward process, but it’s important to remember that these actions are permanent. Once your account or data is deleted, you won’t be able to recover it. So, be sure to carefully consider your decision before proceeding.